HANAN
ABDULRAHMAN
ALSAIF
STRATEGIC BUSINESS CONSULTANT
Email:
Address:
Riyadh, Saudi Arabia
AREAS OF EXPERTRISE
If you're looking for a consultant who understands the importance of long-term sustainable growth and a value-driven culture, we are the solution. Our expertise can guide you through a smooth transformation journey, enhance employee engagement, and facilitate effective culture change. Learn more about our services below.
Change Management
Strategy Development
and implementation
Stakeholder Strategic partnerships
Leadership Development
Executive Coaching
Cultural Transformation
Healthcare Operations
and Administration
Networking and Engagement
Capability Building
Research and Innovation
EDUCATION
2023
PHD in Management
Bayes Business School
City University of London
July 2022 (10 months)
July 2022 (10 months)
Certificate
Vision 2030 Leaders Program
Misk Foundation
and Esade University
Riyadh, Saudi Arabia
2022
(8 Weeks)
Harvard Business School
Certificate
Negotiation Mastery
2013
Master of Arts, Change Management Organizational Sciences
George Washington University
Washington DC
2010
Bachelor of Arts, Management and Leadership Business Administration
Portland State University
Portland, Oregon
TRAINING
July 2022 (10 months)
Certificate
Vision 2030 Leaders Program
Misk Foundation
and Esade University
Riyadh, Saudi Arabia
2020 (4 days)
PROSCI
Riyadh, Saudi Arabia
Certificate
Change Management
2019 (3 weeks)
IMD - Lausanne
Switzerland
Certificate
Advanced Management Program
2016 (5 days)
CIPD - UK
Certificate
Train the trainer
2015 (12 months)
Certificate
Coaching & Mentoring
Institute of Leadership & Management Leeds
UK
EXPERIENCE
9/2023 To Present
Founding Board Member
​
“Maak” Cancer Society
• Society is currently undergoing establishment
• The target audience is cancer patients and their family members
• Focus is to provide them with psychological, emotional, medical equipment, and resource support to help ease their patient journey
8/2023 To Present
Consultant
Hail Region Development Authority
-
Transform the organizational culture
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Build employee capabilities to support the organization's transformation
-
Support to establish the departments of change management and customer experience.
02/2021-11/2021
VRO, Ministry of Health Riyadh, Saudi Arabia
Director of Change Management
and Communications
• Overlooked and collaborated with teams across the various entities: VRO, MOH, and the transformed regions.
• Conducted assessments for VRO employees and developed an internal culture change plan.
• Overlooked internal communications and event planning.
• Collaborated and engaged with MOH transformation key stakeholders and opened new channels for engagement and communication.
• Conducted an assessment and analysis of transformation readiness with regionally transformed entities and identified the main culture change key findings through qualitative and quantitative tactics.
• Developed the MOH change management strategy for the transformation considering the healthcare ecosystem, which included providing tailored recommendations for each region based on their assessment findings.
• Conducted workshops related to change management for board members
• Developed focused task force groups for regional transformation leaders on transformation-related topics and provided training on topics related to change management.
• Led team by example to align objectives with overall healthcare transformation strategy.
• Mentored and developed employees to achieve transformation goals and objectives through proper training opportunities.
• Worked with internal and external stakeholders to identify and secure potential growth opportunities.
04/2020-01/2021
Director of Change Management
Health Care Delivery
King Faisal Specialist Hospital & Research Center - Riyadh
-
Established the Change Management department.
-
Developed the strategy for change management in healthcare delivery.
-
Led all transformational change management activities in the organization.
-
Overlooked the following key transformation pillars:
Culture Development:
Measuring culture through qualitative and quantitative methodologies, assessing, and analyzing the results; and developing initiatives to drive culture change.
Developing engagement platforms and initiatives to enhance employee collaboration and communication.
Capability Building:
Assessing organizational employee capabilities and their readiness for transformation, developing capability-building programs to drive the change along with a monitoring and tracking system.
04/2018-04/2020
Director Of
Change Management - Transformation
Assistant Director of Patient Services
King Faisal Specialist Hospital &
Research Center - Riyadh
-
Co–Chairman of the Change Management Oversight Committee. Worked with McKinsey consulting firm to conduct the OHI (organizational health index) survey to assess the overall organizational culture.
-
Assessed the organization both qualitative and quantitative and captured transformation gaps, communication gaps, and cultural gaps.
-
Conducted workshops to present assessment findings and engage staff for buy-in and alignment.
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Developed an overall strategy for change management and communications for the transformation, which included 25 organization-wide initiatives.
07/2016-04/2018
Head of Registration
Appointment & Admissions
King Faisal Specialist Hospital &
Research Center - Riyadh
-
Led, managed, and overlooked the daily operations of five critical sections within the hospital with over 160 employees.
-
Created a culture of innovation amongst staff, which resulted in 11 performance improvement projects in one year and received several awards under Performance Management through the Quality Department.
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Managed patient complaints related to patient experience and considered recommendations for operational improvement.
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Established the Volunteer Office for the organization, in both Riyadh and Jeddah, in collaboration with AlFaisal University and the Ministry of Human Resources and Social Development, the first official volunteer office in healthcare industry.
01/2015-07/2016
Assistant to Director of Patient Services
King Faisal Specialist Hospital &
Research Center - Riyadh
-
Assisted in overlooking four critical departments in the hospital: Registration Appointments & Admissions, Case Management, Medical Records and Social Services.
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Developed the strategy for patient experience improvement for each department.
-
Worked with each department to enhance and develop operations and created initiatives to increase employee engagement and motivation. As well as coach and mentor employees when needed.
-
Developed a training program for Patient Experience and conducted the training with over 400+ employees.
-
Founded the patient education program in collaboration with the Ministry of Education, which provided public education to school-age cancer patients and expanded the project to the Jeddah branch.
08/2014-12/2014
Chairperson for Training and Education Patient Experience
King Fahad Medical City Riyadh
-
Led the patient experience training and education department.
-
Developed a training program to be conducted with 7000 employees on the topic of Patient Experience.
-
Co-founded the first Volunteer Office in the organization
10/2013-06/2014
Program Manager for Coaching
and Academic Guidance
AlNahdha Philanthropic Society Riyadh
-
Led and managed two programs at the society. One focused on creating leadership development programs for high school students coming from low-income families. The other focused on providing university scholarship opportunities for high school graduates.
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Collaborated with universities, ministries, and business owners in support of both projects.
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Applied and won the bid of full sponsorship for the programs through the Ministry of labor, equating to 3.6 million SR.
09/2008-12/2009
Teacher’s Assistant
Harriet Tubman Leadership Academy
Portland Public Schools
Portland, OR
-
Assisted in teaching non-native English-speaking students.
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Supported in preparing specialized programs for students.
09/2004-05/2006
English Teacher
King Abdulaziz Academy
Rome, Italy
-
Taught students grade 1 to 7.
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Developed an English language curriculum for students in grades 1 to 4.
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Mentored high school students to establish several student clubs.
01/2004-07/2004
English Teacher Assistant
Kingdom Schools – Riyadh
-
Assisted in teaching English to elementary students.
ACHIEVEMENTS
“Optimism is essential to achievement and it is also the foundation of courage and true progress.”
Nicholas M. Butler
Guest Speaker
“Vision 2030 transformation and change management”, Technical and Vocational Training Corporation
Stevie Awards for Great Employer's 2022
Gold award
for managing a remote workforce
Gold award
for the most innovative
work-from-home plan
Full Sponsorship
Ministry of Social Development worth 2.8 million SR to support high school leadership development programs under the umbrella of AlNahda Philanthropic Society
1st Place Award
Misk 2030 Leaders Program
capstone project, with a focus on Artificial Intelligence & Data Collection
Guest Speaker
“Change Management in Transformation” at the 2020 International Medication Radiation Conference - AlFaisal University on Artificial Intelligence & Data Collection
Commencement Speaker
Class Representative
Misk 2030 Leaders Program
Cohort 1
3rd place Quality Award
For Performance Improvement
IVF Patient Waiting List project
2010 Graduation
King Abdullah Scholarship Program ceremony 5,000 graduates